We started 2019 by taking the HOOKER & YOUNG Directors and Managers on a conference trip to Dublin to the ‘Phorest Salon Owners Summit’.
Phorest is the brand of software that we use in all of our salons. We made the change in 2018 to Phorest from our old software provider, we felt that Phorest offered many innovative, client-friendly features that would work well within HOOKER & YOUNG.
The feedback we have had from our clients since the change over has been phenomenal. You’ve all welcomed the introduction of the Treat Cards (our loyalty rewards programme), regular text and e-mail reminders and of course online booking! Next year we will launch the HOOKER & YOUNG App to make your experience as accessible as possible!
(In the photo, left to right) Georgina – Communications Manager, Michael & Gary – Managing Directors, Paul – Director Ponteland, Hayley – Manager Jesmond, Lindsey – General Manager & Michelle – Manager Wynyard.